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9 reviews

VanDyk Mortgage Corporation

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VanDyk Mortgage was organized in 1987 by its Founder and CEO Thomas L. VanDyk in Grand Rapids, Michigan.

As a national Mortgage Banker, we have been committed to providing residential 1 to 4 family home loans to consumers for over 30 years. We currently have over 300 employees with 93 branch office locations in 38 states across the U.S. During our tenure, we have closed over 100,000+ home loans, maintained a 99% customer satisfaction ratio* and an A+ rating from the Better Business Bureau.

We are an approved FannieMae, FreddieMac, GinnieMae seller/servicer as well as an FHA/VA DE lender. These affiliations give us direct access to the capital markets that are passed on through great pricing to our borrowers. All our loans are originated on a direct retail basis and service many “in house” on our own portfolio.

We are proud of our accomplishments and credit our continued growth towards the focus on delivering great service, competitive rates and treating our employees and customers with respect, integrity and care. As stated in our Mission Statement, we believe “our customers are the heartbeat of our business and success!”

To understand our clients’ needs, to listen, to communicate, to put integrity and service above all, and to understand that an elated customer is the heartbeat of our business and success.

marker Pembroke Pines, Florida

Reviews

9 reviews
Brian Vermette

11/30/-0001
Just wanted to share my recent experience with this mortgage company. I am a returning client as Van Dyke did a mortgage for me previously on an investment property. The first experience was difficult as acquiring a mortgage can be a lengthy process but I did go to closing with the mortgage. On my first mortgage with them they talked me into a 30 year fixed mortgage with 20% down and got me approved. My first payment on this loan I made was $12,000 dollars and continued to double my payments every month for the first year of ownership decreasing the principle on this property by $30,000 within the first year. At the beginning of 2019 I decided to buy another investment property so I called Van Dyke for a pre-approval letter and within a day I was assured no problems and they gave me the letter. I found a property and put a deposit down. The loan process started and as usual I had to supply all the necessary documentation. This went on for several weeks, back and forth emails giving all supporting documentation for the loan. It seemed like the more information I gave them the more they pried into my financials and asked for more. Now understand, the property I was purchasing was $120,000 and I was putting 30% down making this a low risk loan. I thought using Van Dyke mortgage would be an easy process as they already had my information and already carried a loan for me. After weeks of trying to get this loan and numerous emails felt like 50 or more I was denied. I could not believe it, I have over a 780 credit score and was putting 30% down. The explanation they gave me was unacceptable and seemed like an excuse to not give me the loan as I provided ample paperwork to prove I had more than enough funds to support the note. Needless to say I was able to work with the seller of the property and they gave me an extension on the property closing. With other resource I have in place, I bought the property cash. Van Dyke Mortgage has lost my trust and therefore would not recommend them for your mortgage needs. As you can see from my story this is how they treat returning loyal customers. If your loan shopping think twice about this company would not want you to have the same experience, try your local Bank or Quicken Loans. I have used Quicken before and there qualifying criteria is less stringent. I will not make this mistake again. I am an avid Google, Yelp, and Trip Adviser reviewer and rarely give negative reviews but thought it was necessary to share this experience with others. I wish you all the best of luck with acquiring your next mortgage as there nothing more rewarding than owning a home and the experience should be a positive one.
Natzul Bianco P.A.

11/30/-0001
It's a smooth transaction every time, hard work and knowledge shows always.
Jose Pichardo

11/30/-0001
Great experience with the entire staff. Lourdes Villamil is a true professional. Great experience.
Valentin Gutierrez

11/30/-0001
vandyk mortgage is a great and professional company, always available to provide answers and help in particular lourdes villamil, I would not hesitate to use their services again .
Caren Levine

11/30/-0001
VanDyk Mortgage Company was incredibly helpful throughout my mortgage process. Both Tonya Antunes and Roxanne Chung could not have been more supportive, professional and kind during the application process and closing on my new home. I will forever be grateful and blessed to have worked with such wonderful people during this process.