Claimed
5 reviews

Sprout Mortgage

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Sprout’s loan programs are designed to appeal to a broad range of homebuyers. The programs are affordable, and each program is designed to serve an important demographic. Whether it’s wealthy retireees, persons with recent credit problems, upwardly mobile professionals with limited savings, real estate investors, or even foreign investors, Sprout has a loan program for you – with payments your borrowers can afford.

Sprout is run through and through by mortgage bankers. We have done all we can to make doing business with us simple and straight forward. We support Optimal Blue, Nylex, Ellie Mae Documents, DocMagic and IDS. We offer a lender help desk with extended hours, and if you desire, in-person training. Most importantly, we offer premium pricing to carry your economic model.

Sprout seeks to purchase loans from lenders that are highly ethical and compliance oriented. It is our goal to work with our lender partners to serve those homebuyers who are unable to obtain agency financing, but who are creditworthy and can demonstrate a clear ability to repay their loan obligations. Through this philosophy we aim to expand homeownership while maintaining a high level of safety and soundness.

marker Irving, Texas

Reviews

5 reviews
Jeff Randol

10/09/2019
Would suggest avoiding. as others have indicated, many false promises, you get to the literal day of the planned closing, only to have them come up with other things they now want, and to find out when you are told you were in underwriting weeks ago, the truth is its in underwriting the day of closing... Multiple documents sent more than once to them, they claim they dont have them, yet the must because they ask questions off the documents they claim to have never seen. The Sales Reps will tell you what you want to hear at first, and tell you "everything looks really good" when in reality they don't have a clue what is going on. Good luck getting someone on the phone for updates, you'll need to pester them at all hours of the day to get someone to answer. Emails generally get returned within 48 business hours if you are lucky.Overall less than terrible experience.
TaliaA

10/09/2019
Sprout Mortgage was amazing the closing Manager Jenn Cutler worked above and beyond for us and was the best to work with. We faced a lot of obstacles purchasing a bank owned home and Jenn was hands on AMAZING!! I highly recommend Sprout Mortgage if you are self employed their rates are compatible and when all other banks will not give self employed mortgages Sprout Mortgage will. I highly recommend them!!!!
Rahe Bell

10/09/2019
Horrible experience with these guys! They took an extra 30 days to close on a deal that was scheduled for a 45 day close. Bumbling loan officers continually asking for paperwork that was previously sent to them that got lost. Refusal to answer emails and voice mails regularly. Changing of loan types at the last minute. And all around general incompetence. They even asked me as an RE agent, to stop including my client (buyer) in our email communication because there were just "too many people involved in the conversation" Twice! Then, same day, told my client "don't tell anyone, but today is my last day" What?!?! Shady, shady, shady! Avoid these guys folks.
Sean Storey

10/09/2019
Nearly 80 days to close loan. Very frustrating experience. Thought I may have been scammed at several points due to lack of communication. They did finally get loan done. They may be a good option if you are looking for no doc loan. Will update moving forward.
Ross

10/09/2019
I'm almost convinced that any of the 1 star reviews are fake, because my experience couldn't have been further from theirs. Absolutely stellar experience. A few long waits on some emails, but they hopped right to it and got it done.Extremely helpful and knowledgeable. We did a refinance and it was more than I could have asked for. We are planning to sell soon and will be using them again no doubt.I'd give them 6 stars if it was available. I recommend you call and ask for Nikki - she is awesome. And Jenn (once you're in the closing process) is equally awesome.